1. Acceptance of Terms
By accessing or using Shambala Casino's website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions ("T&Cs"). If you do not agree with any part of these T&Cs, please refrain from using our services.
2. Eligibility
To be eligible for an account at Shambala Casino, you must:
- Be at least 18 years of age.
- Reside in a jurisdiction where online gambling is permitted; players from restricted countries are not allowed.
- Hold only one account per person. Multiple accounts may be blocked or closed.
3. Account Registration
When registering, you agree to provide accurate, complete and up-to-date information. You are responsible for maintaining the confidentiality of your login credentials and for all activities carried out under your account. Notify us immediately of any unauthorized use.
4. Deposits & Withdrawals
Shambala Casino accepts a variety of deposit and withdrawal methods denominated in Australian Dollars (A$). All transactions are subject to verification under our Know Your Customer (KYC) procedures. Processing times may vary. We reserve the right to request additional documentation to confirm your identity or source of funds before approving any withdrawal.
5. Bonuses & Promotions
All bonuses, free spins and promotions are governed by their specific bonus terms and conditions. Wagering requirements and other restrictions apply. We reserve the right to modify or cancel any offer at our sole discretion.
6. Game Rules & Fairness
All games at Shambala Casino use certified Random Number Generators (RNGs) to ensure fairness. In the event of technical errors, malfunctioning software, or clear mistakes, we reserve the right to void bets, cancel payouts, and take corrective action to maintain fairness.
7. Prohibited Activities
The following activities are strictly prohibited:
- Fraudulent or illegal conduct.
- Money laundering or terrorist financing.
- Abuse of bonuses or promotional offers.
- Use of automated tools, bots, or scripts to place bets or manipulate gameplay.
8. Intellectual Property
All content, trademarks, logos, software, and designs on this Site are the exclusive property of Shambala Casino. You may not reproduce, distribute, or create derivative works without our prior written consent.
9. Limitation of Liability
To the fullest extent permitted by law, Shambala Casino is not liable for any losses, damages, or expenses arising from your use of the Site, including but not limited to technical failures, delays, or loss of data.
10. Termination
Shambala Casino reserves the right to suspend or terminate your account and retain any funds if you violate these T&Cs, engage in prohibited activities, or for any reason at our sole discretion.
11. Governing Law
These T&Cs are governed by the laws of the jurisdiction of Curacao and any applicable Australian legislation. Disputes shall be subject to the exclusive jurisdiction of the competent courts in Curacao, unless local law requires otherwise.
12. Changes to Terms
We may update these T&Cs at any time. Notice of changes will be posted on our website or sent via email. Continued use of the Site after revisions constitutes acceptance of the updated T&Cs.
Contact Information
For support or inquiries, please email us at [email protected].